Delete your Rupta account

Last updated: 2026-05-10

This page explains how to delete your Rupta account, what gets removed, and what may be retained for legal or operational reasons. Account deletion is permanent.

1. How to request deletion

From inside the app (recommended)

1. Open Rupta and sign in.
2. Go to Settings.
3. Scroll to the Danger zone and tap Delete account.
4. Confirm the action when prompted. Deletion begins immediately.

By email

If you cannot access the app, send a request from the email address associated with your Rupta account to fe.debello13@gmail.com with the subject line "Account deletion request". We may ask for additional verification before processing the request.

2. What is permanently removed

When your account is deleted, the following are removed from our active systems:

• Your profile (username, display name, avatar, bio, city, date of birth, preferred categories, activity styles).
• Your quest completions, including photos, videos, captions, ratings, and any associated AURA records.
• Comments and "respect" reactions you posted on other users' completions.
• Your friendships, blocked-user list, and pending friend requests.
• Group memberships you held. Groups you owned are reassigned or deleted depending on the group's settings.
• Push notification tokens registered for your devices.
• Your authentication identifier with Apple or Google for our app.

3. What may be retained

For legal, security, or operational reasons, we may retain some information after deletion:

• Encrypted database backups for up to 30 days after deletion before automatic rotation overwrites them.
• Anonymized log data with no link to your account, retained for security and statistical purposes.
• Billing and tax records (such as subscription transaction metadata) for as long as required by applicable law. These records do not contain payment card information; payments are processed by Apple or Google.
• Aggregated data (e.g., total number of completions for a given quest) that no longer identifies you.

4. Subscription cancellation

Deleting your Rupta account does not automatically cancel an active Rupta Pro subscription. Subscriptions are billed by Apple or Google, and only those platforms can cancel them. Before deleting your account, please cancel the subscription:

• iOS: Settings → [your name] → Subscriptions → Rupta Pro → Cancel Subscription.
• Android: Google Play → Profile icon → Payments & subscriptions → Subscriptions → Rupta Pro → Cancel.

If you delete your account first and then cancel the subscription, you will continue to be billed until you cancel via Apple or Google.

5. Timeline

Account deletion begins immediately upon confirmation. Your profile and content become inaccessible to other users right away. Removal from active systems typically completes within 30 days; backups containing residual data are rotated within an additional 30 days.

6. Contact